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(3 reviews)
KellyS
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Published on 16 February 2011
OMG HORRIBLE. Went to change our car. Looked here and called back to see VW. Salesman had no interest in even looking at us. We had to ask twice for service. Bad attitude, had no interest at all. Did not want to even take our car. 'Things like that won't sell. Ours is a 08 Golf. Partner asked about a fancy Mercedes, salesman sneered, and said if you have to ask you can't afford.
The most ignorant person in the most snotty place. Last place on earth selling cars, I'd rather walk. read more >>
OK I know it's two reviews by me, but this merits a second one if every there was a case for it.
I have never felt so much contempt for a customer, as I experienced here this week. Priding themselves on an after-sales service, yet my dealings can wholeheartedly dis-spell this notion.
Met by a very defensive angry little man, who could not and would not offer an explanation to the cause of my problem. Proffered no explanation, and found no record of such works being carried out on my car. A follow up e-mail from one of the Directors, contradicted this completely!
Seems to be a case of the head doesn't know what the hands are doing??
I should have learned from past experiences and never dealt with this Garage. read more >>
Just as well they have such prestige brands otherwise they'd be twiddling their thumbs till next millenium.
Not much room to bargain, and the take it or leave it attitude does not favour well with me!
Service is poor, don't be surprised to be wating an extra ordinary amount of time for one of the many salespeople to finally surface. read more >>
