Brought my dog here to get her trimmed up. It was suppose to take 2 hours but it was almost 5 hours later before I got a call to say she was done. In that time my dog wasn't even given as much as a drink of water.
I then returned to find that instead of a trim they had shaved my dog. When I asked the groomer (who was also the owner) she said that she had used the longest blade they had on a clippers. The results was hair reduced from 10 centimetres down to half a centimetre!
To add to that, the cut was uneven, actually bald in patches and long in other areas.
The owner was extremely stubborn about it, refusing to see they did anything wrong, never mind apologising.
I would not use this groomer again or recommend it to anyone. Regardless of what you want done to your dog, the happy hound will just run a clippers over your dog and take your money. read more >>