The first and only time dealing with these motor factors sickened me. I bought a part for 15 euro and tried to return it as it didn't suit, and was basically told to f**k off by manager/owner, who is apparently nicknamed "dogshite". What a great name for him. Avoid these dealers at all costs, save your money and go to a decent dealer where you will hopefully be treated with basic common manners and courtesy, not like something scraped off of a persons shoe. read more >>
The lads working in this premises are extremely rude and unhelpful. They answer phones in the middle of talking with a customer and never apologise. I bought an item from them which didn't serve its purpose and I phoned asking if I could return it he asked me to bring it in the next day which I did and he denied saying he would give me a refund. I was fuming! The manager was called and he was less than helpfu- My advice is stay away its easier buy an item from a new store which is reputable! It avoids the unneccessary hassle. IfI have to drive to cork next time for a part I will- I will never step into this premises again they are dreadful in my experience! read more >>
Do not deal with these people. They do not know the basics of customer service and they have no refund policy. If the part does not suit it is at your risk. BEWARE
My wife brought in a broken front drive and was sold a new part for 75 euro with the assurance that it could be returned if it didnt fit.She drove back to Tullamore with it a few days later as it was totally unsuitable but they were closed for holidays.When I returned with it last week the sales person refused to refund the money as the box was slightly torn and had some greasemarks from our mechanics hands.Only after much arguing and my refusal to leave did he finally agree to give me a drum of oil worth 60 euro. After three drives to Tullamore and 15 euro poorer I had to go elsewhere for the part and Im still reeling after the whole experience. read more >>
